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  1. Trustap
  2. Seller Questions

Seller Questions

Benefits of using Trustap

  • How do I benefit from using Trustap as a seller?

Protecting yourself from fraudulent complaints

  • What if the seller claims that goods that have been returned to him are not the ones originally sent?
  • How can the seller protect themselves from fraudulent complaints?

Sending the Item during an online transaction

  • What if the seller doesn’t send the item at all?
  • When do I input the tracking information?
  • How and when do I send the item in question?
  • Seller Time Limit
  • How long does the Seller have to send the item in an online transaction?

Funds release

  • The package has been delivered, but I haven’t received my funds yet.
  • When will I receive my funds?
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