The seller has 96 hours to send the item and input the correct tracking information before the transaction is cancelled, and the buyer will be refunded. To speed up the transaction, it is recommended that you do this as soon as possible after the buyer transfers the funds.
Just a reminder: The seller must send the item via registered post or courier so that there is a tracking number associated with the delivery. Failure to do this and input the tracking information (including the courier or delivery service used) within the time limit will result in funds being returned to the buyer. This time limit is 96 hours from the notification that the buyer has lodged the funds into the Trustap hold.
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