When will I receive my funds?

Usually, it takes 5 to 7 business days.

As a seller, the money is being held for you from the moment the buyer makes a payment. Your money will be released from the Trustap holding account after the buyer’s 24-hour complaints period has elapsed.

However, funds may take 5 to 7 business days to reach your bank account, depending on your bank.

Always verify your Trustap account with us to speed up the payout process. If your account is not verified, the funds cannot be paid out to your account.

To verify your account as a seller, you must add your personal and payout details under the ‘My Profile’ section of your Trustap account.

For some countries, it may take longer.

 

**High-risk businesses have a payout speed of 14 calendar days.