Trustap and Stripe first attempt to verify your details automatically. If this fails, we may ask you to confirm your identity by providing a government-issued ID and a selfie. You can upload these documents directly to your Trustap profile for verification.
Supported forms of identification
If you are located in the United States, you can use any of the following documents to verify your account:
Passport
Passport card
Driver license
State-issued ID card
Resident permit ID / U.S. Green Card
Border crossing card
Child ID card
NYC card
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U.S. visa card
Document requirements
To ensure your verification is processed quickly, please follow these file requirements:
View: Only a scan of the front of the document is required unless otherwise noted.
File format: Use JPEG or PNG files only.
File size: Ensure the file is smaller than 10 MB.
Legibility: Use colour images that are right-side up with all information clearly visible.
Note: PDF files cannot be verified by our system.
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